Background Image

 

 

Optimize your operation

Solutions, services and expertise that address your unique mining needs

 

Your mining business is unique, most likely making standard solutions in the market ineffectual and unsuitable for your needs. The key to achieving a highly efficient, safe and productive mining operation is having access to the right tools, solutions and services.

Learn how our Customer Success team at Mining Technology Solutions (MTS), a Komatsu division, can help streamline your mining processes:

  • We provide you a single source of actionable insights that bring together data from all your machines, processes, systems and technology applications.
  • We help you make intelligent, informed decisions that uniquely fit your operation, and address payload variability, effective utilization, cycle time optimization, ore dilution, crusher head grade management, and crusher throughput.
Komatsu benefits
Who we are
Who we are

Our Customer Success team is a collection of experienced and specialized mining professionals who will leverage their field-tested knowledge and excel at leveraging technology and process improvement techniques to live up to our mission:

Empower our customers through data-driven services and tools, delivering meaningful improvements to their mining operations.
What we do
What we do

We couple our world-class Fleet Management System solutions with our results-driven services to harness the power of your data, technology, people, equipment and processes to achieve meaningful results and best possible customer experience that drive safety, sustainability, reliability and productivity performance at your operation.

What services do we provide? Komatsu Value Added Services run by Miners for miners.

FMS Performance Assessment

This service aims to unveil data-driven opportunities for improvement based on FMS and mine operations best practices as part of an Integrated Operations Management System covering the following mining process: load, haulage, ore control, short term mine planning, and FMS Control.

Benefits and suggested training
Payload Improvement

Optimize payload performance within mine and original equipment manufacturer (OEM) specifications by providing accurate information about payload, a user-friendly visualization of per pass bucket payload, and empowering loading tool operators to make real time decisions to achieve the truck payload target.

Benefits and suggested training
Truck Cycle Optimization Program (TCOP)

TCOP is a service focused on optimizing the traveling cycle of the truck fleet to manage costs and increase tonnage by means of using haul truck speed data and simulation tools to leverage capability to simulate the gap between theoretical and actual speed.

 

Benefits and suggested training
Fuel Compliance Monitor & Refueling Optimization

Work hand in hand with the Fuel Compliance Monitor tool and help reduce non-productive truck haul time by reducing the refueling frequency; hence, increases haul truck efficiency.

Benefits and suggested training
Remote Health Monitoring

Gain valuable equipment health insights, using historical information, resulting in improved equipment preventative maintenance scheduling, reduction of operating costs, and sustained mine production rates.

Benefits and suggested training
Remote Care

Utilize real-time information to monitor equipment health and gain the benefits of extending component life while avoiding unexpected downtime and loss of production.

Benefits and suggested training
Crusher Queue Optimization

The Reduction of the Queue at the Crusher initiative aims to reduce the trucks queue time at the crusher(s) by means of reinforcing DISPATCH® optimization best practices, and the use of the Crusher API for data ingestion straight from the crusher supervisory system associated with the Dispatch® Truck Diversion Utility.

Benefits and suggested training
Shift Change & Breaks Improvement

MTS Customer Success team provides a combo solution encompassing Dispatch® technology and Lean Kaizen activities which aims to stretch the time for the last load before the end of the shift and get the first load in the new shift as early as possible, observing local labor regulations. Therefore, the production rate in the first and last hour of the shift will increase.

Benefits and suggested training
Load and Haul Balance

The Load and Haulage Balance initiative aims to achieve an optimized trucks queue and shovel hang performance aligned to the short-term mine plan strategy by means of reinforcing DISPATCH® optimization best practices and trucking strategy through a collaborative approach involving mine planning, operations and maintenance.

Benefits and suggested training
Ore Control Improvement

Opportunities will be investigated to enhance the Ore Control process and use of Material Blending in Dispatch® partnering with the site business improvement team. Therefore, this service is designed to improve the quality of material blending to improve plant productivity, reduce dilution and improve compliance of the mine-to-plan.

Benefits and suggested training
Operational Accuracy

Achieve your mine plan quality targets and spatial compliance to plan by correcting and increasing the accuracy of equipment locations in the mining face.

Benefits and suggested training
Tire Management

Reduce premature tire losses due to excessive TKPH (Active Tire Management Module) by means of automated TKPH management. Manage TKPH so the tires stay cooler and prevent the truck from slowing or needing to stop.

Benefits and suggested training

Komatsu Training Services

Dispatch Fundamentals Dispatch Fundamentals
Dispatch® Equipment Operator Dispatch® Equipment Operator
ProVision Fundamentals ProVision Fundamentals
ProVision Equipment Operator ProVision Equipment Operator
Guided Spotting: Shovel Guided Spotting: Shovel
Guided Spotting: Haul Truck Guided Spotting: Haul Truck
Guided Spotting Simulator: Haul truck Guided Spotting Simulator: Haul truck
MineCare 2 Fundamentals MineCare 2 Fundamentals
MineCare 2 Administrator MineCare 2 Administrator
MineCare 3 Fundamentals MineCare 3 Fundamentals
Argus Wheel Loader Equipment Operator Argus Wheel Loader Equipment Operator
Certified Modular DISPATCH® User Certified Modular DISPATCH® User