Optimize your operation

Payload Improvement

Optimize payload performance within mine and original equipment manufacturer (OEM) specifications by providing accurate information about payload, a user-friendly visualization of per pass bucket payload, and empowering loading tool operators to make real time decisions to achieve the truck payload target.

Benefits

• Reduce operating costs
• Achieve dynamic truck target payload while avoiding under/overloads with real-time bucket feedback
• Substantial reduction in overloads with bucket payload feedback (real time); hence, ensure shovel safety
• Eliminate underloads with bucket payload feedback (real time),
• Benchmark operators against shovel KPI's specific to that particular shovel, operating conditions, it's performance and limitations
• Give shovel operators real time feedback to reach rated capacity or target capacity, based on fleet type, or alternative targets based on site nuances

Suggested Training

• DISPATCH® Fundamentals
• ProVision® Fundamentals

Truck Cycle Optimization Program (TCOP)

TCOP is a service focused on optimizing the traveling cycle of the truck fleet to manage costs and increase tonnage by means of using haul truck speed data and simulation tools to leverage capability to simulate the gap between theoretical and actual speed.

Benefits

• Reduces truck travel cycle time; hence, increases haul truck efficiency and productivity, reduces greenhouse emissions.
• Haul route optimization

Suggested Training

• DISPATCH® Fundamentals
• Certified Modular DISPATCH® User

Fuel Compliance Monitor & Refueling Optimization

Work hand in hand with the Fuel Compliance Monitor tool and help reduce non-productive truck haul time by reducing the refueling frequency; hence, increases haul truck efficiency.

Benefits

• Increase shift production by extending haul truck operating hours between refueling.
• Enable reduction of greenhouse gas (GHG) emissions per ton produced (CO2/ton)

Suggested Training

• DISPATCH® Fundamentals
• Certified Modular DISPATCH® User
• DISPATCH® Equipment Operator
• Fuel Compliance Monitor

Remote Health Monitoring

Gain valuable equipment health insights, using historical information, resulting in improved equipment preventative maintenance scheduling, reduction of operating costs, and sustained mine production rates.

Benefits

• Identify opportunities to improve equipment health and reduce maintenance costs
• Reduce the impact of unplanned downtime events
• Proactively manage equipment performance
• Proactive insights for parts procurement and resource assignment
• Perform in-depth equipment failure root cause analysis
• Globally benchmark operators and equipment to achieve superior performance
• Reduce unexpected equipment maintenance downtime (increase MTBF and reduce operating cost)

Suggested Training

• DISPATCH® Fundamentals
• MineCare® Fundamentals

Remote Care

Utilize real-time information to monitor equipment health and gain the benefits of extending component life while avoiding unexpected downtime and loss of production.

Benefits

• Reduce unexpected equipment downtime (increase MTBF and reduce operating cost)
• Real-time equipment health status and alerts
• Increase equipment availability using reduced resources
• Monitor any equipment brand - equipment agnostic

Suggested Training

• DISPATCH® Fundamentals
• MineCare® Fundamentals

Crusher Queue Optimization

The Reduction of the Queue at the Crusher initiative aims to reduce the trucks queue time at the crusher(s) by means of reinforcing DISPATCH® optimization best practices, and the use of the Crusher API for data ingestion straight from the crusher supervisory system associated with the Dispatch® Truck Diversion Utility.

 Benefits

• Increase shift productivity through effective truck use of the availability.
• Reduce the upset events of the truck haulage cycle

Suggested Training

• DISPATCH® Fundamentals
• Certified Modular DISPATCH® User

Shift Change & Breaks Improvement

MTS Customer Success team provides a combo solution encompassing Dispatch® technology and Lean Kaizen activities which aims to stretch the time for the last load before the end of the shift and get the first load in the new shift as early as possible, observing local labor regulations. Therefore, the production rate in the first and last hour of the shift will increase.

Benefits & Deliverables

• Reduced waste time during the shift change and breaks time
• Reviewed line-up, shift change and breaks value stream map
• Optimize the use of the Dispatch® Parkup, Line-up Modules and Breaks Utility
• TARPS (Trigger Action Response Plan System)
• Dispatchers skills assessment

Suggested Training

• DISPATCH® Fundamentals
• Certified Modular DISPATCH® User

Load and Haul Balance

The Load and Haulage Balance initiative aims to achieve an optimized trucks queue and shovel hang performance aligned to the short-term mine plan strategy by means of reinforcing DISPATCH® optimization best practices and trucking strategy through a collaborative approach involving mine planning, operations and maintenance.

Benefits & Deliverables

• Optimize queue and hang time; hence, improve haulage productivity and reduce operating cost
• TARPS (Trigger Action Response Plan System)
• Dispatchers optimization skills assessment

Suggested Training

• DISPATCH® Fundamentals
• Certified Modular DISPATCH® User

Ore Control Improvement

Opportunities will be investigated to enhance the Ore Control process and use of Material Blending in Dispatch® partnering with the site business improvement team. Therefore, this service is designed to improve the quality of material blending to improve plant productivity, reduce dilution and improve compliance of the mine-to-plan.

Benefits

• Improve compliance to the mine plan.
• Achieve mine plan quality goals
• Reduce time spent on grade and tonnage reconciliation
• Reduce dilution
• Improved grade and tonnage estimation of the ore stockpiles

Suggested Training

• DISPATCH® Fundamentals
• ProVision® Fundamentals

Operational Accuracy

Achieve your mine plan quality targets and spatial compliance to plan by correcting and increasing the accuracy of equipment locations in the mining face.

Benefits

• Increase accuracy of material blending, ore control on-site.
• Enable better ore/grade control.
• Increase mine-to-plan digging compliance.
• Enable better blast performance by means of drilling accuracy.

Suggested Training

• DISPATCH® Fundamentals
• ProVision® Fundamentals
• ProVision® Equipment Operator

Tire Management

Reduce premature tire losses due to excessive TKPH (Active Tire Management Module) by means of automated TKPH management. Manage TKPH so the tires stay cooler and prevent the truck from slowing or needing to stop.

Benefits

• Increase tire life; hence, reduce truck operating costs and availability
• Increase truck operator safety

Suggested Training

• DISPATCH® Fundamentals
• Certified Modular DISPATCH® User

Dispatch® Equipment Operator

Understand how to use the DISPATCH Mobile Field Computer. Equipment operators will learn to:

• Understand the DISPATCH production cycle and their role in optimizing operations
• Perform DISPATCH responsibilities specific to the type of unit they operate
• Complete essential job tasks using the mobile field computer
• Take advantage of value-add components available via the mobile field computer
• Customize the mobile field computer interface to promote easy readability

Languages

• English
• Spanish
• Portuguese
• Finnish (selected lessons)
• Swedish (selected lessons)

Prerequisites

• None

Course Fee

• Included with CCA

Number of Lessons

• 5

Duration

• 2 hours

ProVision Fundamentals

Understand how to use the ProVision Mobile Field Computer. Equipment operators will learn to:

• Perform essential job tasks more efficiently and productively using the mobile field computer
• View detailed guidance information specialized for their role as a shovel, backhoe, loader, drill, or dozer operator
• Take advantage of value-add components available via the mobile field computer
• Review critical KPIs to identify opportunities to improve performance
• Customize the mobile field computer interface to promote easy readability

Languages

• English

Prerequisites

• None

Course Fee

• Included with CCA

Number of Lessons

• 6

Duration

• 5 hours

ProVision Equipment Operator

Understand how to use the ProVision Mobile Field Computer. Equipment operators will learn to:

• Perform essential job tasks more efficiently and productively using the mobile field computer
• View detailed guidance information specialized for their role as a shovel, backhoe, loader, drill, or dozer operator
• Take advantage of value-add components available via the mobile field computer
• Review critical KPIs to identify opportunities to improve performance
• Customize the mobile field computer interface to promote easy readability

Languages

• English
• Spanish
• Finnish
• Russian (selected lessons)
• Swedish (selected lessons)

Prerequisites

• None

Course Fee

• Included with CCA

Number of Lessons

• 6

Duration

• 2 hours

Guided Spotting: Shovel

Learn about Guided Spotting for shovels. Shovel operators will learn to:

• Understand the Guided Spotting system and the value it provides to the loading operation
• Recognize the role shovel and backhoe operators play in making Guided Spotting a success
• Set up load spots and load zones to streamline the spotting and loading process
• Employ best practices for setting up, editing, and deleting load spots
• Avoid invalid load spots and other Guided Spotting errors

Languages

• English

Prerequisites

• None

Course Fee

• Included with CCA

Number of Lessons

• 1

Duration

• 1 hour

Guided Spotting: Haul Truck

Learn about Guided Spotting for haul trucks. Truck operators will learn to:

• Understand the Guided Spotting system and the value it provides to the loading operation
• Recognize the role haul truck operators play in making Guided Spotting a success
• Interpret angle, distance, and off-center information using the Guided Spotting display
• Use the Guided Spotting display to help position the truck in the correct place for loading
• Employ best practices for navigating the Haul Truck while using Guided Spotting

Languages

• English

Prerequisites

• None

Course Fee

• Included with CCA

Number of Lessons

• 1 + Simulator

Duration

• 1 hour

Guided Spotting Simulator: Haul truck

Get practice navigating a haul truck using Guided Spotting. Leverage simulated exercises to:

• Practice using the Guided Spotting display to position the truck at a shovel and crusher
• Navigate though poor visibility conditions by using the Guided Spotting display
• Strengthen your Guided Spotting skills through a series of increasingly difficult simulations
• Gain Guided Spotting experience online before getting behind the wheel of your equipment

Languages

• English

Prerequisites

• None

Course Fee

• Included with CCA

Number of Lessons

• 1

Duration

• 1 hour

MineCare 2 Fundamentals

Learn the basics of MineCare 2. Beginning MineCare users will learn to:

• Configure and effectively use MineCare 2 to identify potential performance issues before they become serious problems
• Increase equipment availability while reducing maintenance costs and component failures
• Respond rapidly to Event alerts indicating the occurence of routine issues and unexpected problems
• Create and use a Real-time Monitoring session to track equipment health in real time
• Generate trend charts to identify equipment, system and parts that are trending towards failure
• Employ time tracking to better observe and manage the equipment maintenance and repair cycle

Languages

• English

Prerequisites

• None

Course Fee

• Included with CCA

Number of Lessons

• 5

Duration

• 4 hours

MineCare 2 Administrator

Perform administration tasks in MineCare 2. Experienced MineCare users will learn to:

• Understand and effectively perform the role of the MineCare 2 administrator
• Use MineCare 2 administrative tools to properly optimize equipment health monitoring
• Configure failure and root cause analysis to help mechanics understand what component has failed and why
• Ensure equipment information and OEM interfaces is properly set up within the MineCare 2 system
• Customize what events generate notifications and when to better capture relevant information

Languages

• English

Prerequisites

• MineCare 2 Fundamentals

Course Fee

• Included with CCA

Number of Lessons

• 6

Duration

• 4 hours

MineCare 3 Fundamentals

Learn the basics of MineCare 3. Beginning MineCare users will learn to:

• Configure and effectively use MineCare 3 to identify potential performance issues before they become serious problems
• Increase equipment availability while reducing maintenance costs and component failures
• Respond rapidly to Event alerts indicating the occurence of routine issues and unexpected problems
• Determine which equipment requires maintenance or repair using MineCare equipment tracking
• Create Snapshots to indicate what data should be captured during an event to facilitate effective troubleshooting

Languages

• English

Prerequisites

• None

Course Fee

• Included with CCA

Number of Lessons

• 5

Duration

• 3 hours

Argus Wheel Loader Equipment Operator

Understand how to use the Argus Wheel Loader system to improve payload accuracy. Wheel loader operators will learn to:

• Boost productivity by loading every truck more efficiently, effectively, and reliably
• Understand the hardware components that power the Argus payload detection system
• Empower themselves to optimize their performance by correctly reading the Argus display
• Monitor KPIs and performance against benchmarks to identify opportunities for loading improvement
• Track operational activities including delays, machine health, and emergent weather situations

Languages

• English

Prerequisites

• None

Course Fee

• Included with CCA

Number of Lessons

• 3

Duration

• 2 hours

Certified Modular DISPATCH® User*

*Komatsu Training Certification Programs (not included in the CCA)

Become a Certified Modular DISPATCH User. Dispatchers will learn to:

• Gain mastery of DISPATCH and operate a live DISPATCH system unlocked
• Use DISPATCH to successfully execute the mine plan with safety and efficiency
• Understand the algorithms that power the DISPATCH system and the factors that impact them
• Perform advanced mine optimization using various DISPATCH tools and utilities
• Access DISPATCH reports and other significant data for understanding mine operations and productivity
• Implement shift-change techniques that consistent gains in productivity

Languages

• English
• Spanish
• Portuguese

Prerequisites

DISPATCH® Fundamentals

Course Fee

• Contact Us

Number of Lessons

• 20

Duration

• 16 hours (eLearning) + certification requirements