Joy equipment services

Application engineering

Joy Equipment provides comprehensive application engineering services led by our highly experienced mining engineers. Our team collaborates closely with you to inspect, monitor and analyze your mining applications to help identify opportunities for productivity improvement, mine layout optimization, cutting sequence and equipment selection, supporting both existing and future installations. Customer satisfaction is our top priority, and we measure success based on solving even the most challenging mining application issues.

Key benefits:

Mining knowledge that delivers: Leverage the deep knowledge of our experienced mining engineers to help optimize your underground mining applications for peak performance
Maximize your mine’s potential: We provide valuable insights to help enhance operational efficiency and maximize productivity across the entire mining cycle
Optimize your operation: Tap into our global expertise as we share cutting-edge underground mining practices to help refine your processes and streamline your operation
Choose the right equipment for your needs: We provide personalized consultation to help you choose the best equipment and solutions that fit your unique mining requirements
Elevate your ROI: Let our application engineering experts help you improve your processes, enhance efficiency and achieve maximum ROI
Comprehensive support: From existing installations to new projects, our services are available to support your mining operations at every stage
Data-driven optimization: Using accurate, up-to-date data, we can build production models of your site to help uncover improvement opportunities and boost productivity
Stronger together: Through joint task force teams, we build strong partnerships with our customers, fostering collaboration and open communication to help drive results
Clear and concise reporting: We provide reports that offer insightful feedback, facilitate informed decisions and include opportunities for follow-up discussions to help drive your success
Meeting performance expectations: We focus on delivering equipment that meets or exceeds the key performance indicators agreed upon at the start

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At Komatsu, you get the service, products and tools you need — available from our network of warehouses and service centers. Because our top priority is your Joy machine's dependability.

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Komatsu is a leading manufacturer of construction, mining, forestry, and industrial heavy equipment.

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United States – English