Mining

Joy equipment services

You want your Joy equipment to operate at peak performance to help your mining operation run smoothly. Our dedicated expert team is here to help you achieve your production goals by providing superior service and support, wherever and whenever you need us.

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Optimize your mine with full-service support and expertise for your Joy equipment

Our services begin with your Joy machine and extend far beyond to encompass all your needs with respect to the operation of your Joy equipment. Komatsu offers engineering services to optimize the use of Joy equipment at your mine site, the highest quality parts and rebuilds, effective training solutions, responsive field service and insightful machine analytics.

Achieve peace of mind with full-service support for your Joy machines from our seasoned experts. As your trusted partner, we're here for you every step of the way. Your success drives our success.

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Explore our services and let us know how we can support you

Minimize downtime with quality spare parts
Minimize downtime with quality spare parts

Maximize productivity and help lower operating costs with Komatsu's OEM-certified spare parts. Using high-quality spare parts creates confidence in your Joy machine's uptime and helps maintain optimal performance and reliability in your fleet.

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Rebuild and extend the life of your Joy machine
Rebuild and extend the life of your Joy machine

Did you know our Komatsu service centers offer complete rebuilds? Our experienced technicians have the parts and expertise needed to revitalize your equipment with precision and care. Plus, you can upgrade to the latest technology during the rebuild. We offer different levels of rebuilds to fit your budget.

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Reliable field service when you need it most
Reliable field service when you need it most

Keeping your Joy equipment well-maintained and operating at its best can help enhance the overall efficiency of your mining processes. Our reliable field service technicians are available 24/7 to quickly diagnose and address equipment issues at your mine site, including routine maintenance, advanced troubleshooting, machine health inspections, maintenance supervision, parts planning and advanced automation support.

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Unlock your mine’s potential with our mine site equipment optimization services
Unlock your mine’s potential with our mine site equipment optimization services

Our experienced mining application engineers can help analyze equipment use in your entire underground mining operation. They can identify bottlenecks, inefficiencies and areas for improvement. They can also assist in selecting the right Joy equipment for your mine to help you achieve high productivity across the mining cycle.

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World-class training for your mining workforce
World-class training for your mining workforce

High-quality training can greatly improve your equipment operations. Empower your crew with effective training solutions provided by experienced Joy equipment service technicians and engineers. Our comprehensive and flexible training solutions include self-paced eLearning, simulators, immersive classroom sessions and hands-on underground training — all tailored to meet your needs.

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Get actionable insights for smarter machine maintenance with machine health monitoring
Get actionable insights for smarter machine maintenance with machine health monitoring

Joy’s machine health monitoring system uses real-time data to help your mining operations become more productive and efficient by recommending corrective actions for the operation of your Joy equipment, highlighting areas for improvement. By detecting minor issues through vibration and oil analysis, Joy technicians can anticipate maintenance needs and gain actionable insights, helping you to maximize uptime and overall system performance.

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Joy equipment service advantages


  • yellow-checkmark Reliability: High quality OEM parts
  • yellow-checkmark Longevity: Rebuilds to OEM specifications for longer lifespan
  • yellow-checkmark Efficiency: Technicians that know the equipment and resolve issues quickly
  • yellow-checkmark Responsiveness: Local, 24/7 service teams with a global network to get what you need
  • yellow-checkmark Optimization: Technical expertise to optimize your use of Joy equipment
  • yellow-checkmark Safety: Effectively train personnel and utilize technology designed to keep miners safer
  • yellow-checkmark Foresight: Data and analytics to predict needed parts and maintenance
  • yellow-checkmark Flexibility: Flexible options to get the service right for your mine
  • yellow-checkmark Upgrades: Latest technology, parts and training always offered
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At Komatsu, you get the service, products and tools you need — available from our network of warehouses and service centers. Because our top priority is your Joy machine's dependability.

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