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Joy equipment services
Field service
Joy Equipment delivers around-the-clock support, 365 days a year. Our skilled service technicians are available to support your customer needs, including advanced fault finding, machine health inspections, maintenance supervision, parts planning, advanced automation support and productivity improvement. Choose from pay-as-you-need services or explore our comprehensive Life Cycle Management models.
Key benefits:
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Comprehensive field support: Our expert technicians provide a full range of services and hands-on training to help optimize your productivity and enhance your automation capabilities -
Flexible, cost-effective service options: Select the level of service based upon your needs, from transactional service for hire to embedded service personnel
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Knowledgeable assistance: Our experienced team serves as your first point of contact for maintaining spare parts efficiently, helping reduce downtime and keep your operations on track
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Data-driven improvements: Leverage your mine/machine data to help inform product development and drive continuous improvement
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Proactive parts planning: Rely on our team’s expertise to assist you with parts and component repair planning to help maintain peak operational performance
Contact us
At Komatsu, you get the service, products and tools you need — available from our network of warehouses and service centers. Because our top priority is your Joy machine's dependability.