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Forestry services
After-sales is a crucial step in our Forest Cycle concept, complementing our machinery with dedicated services designed to make it more efficient and sustainable.
Our benefits
Learn about our aftermarket services
Komatsu Care
Preventive maintenance program
Komatsu Care is a service offered by Komatsu Forest, specifically designed to ensure that your forestry machines operate continuously and efficiently. Our plans provide comprehensive support that includes regular inspections and the use of genuine Komatsu parts, ensuring the longevity and optimal performance of your machinery.
Our preventive maintenance program is designed to identify and resolve potential issues before they cause equipment failures, preventing unexpected downtime during operations.
A personalized and proactive service, performed by specialized technicians. This care keeps your machinery running without interruptions and reduces unwanted maintenance costs.
Komatsu technical support
Technical support for forestry machinery is an essential service for ensuring the efficiency and longevity of Komatsu forestry equipment. With nationwide coverage, this support stands out for its ability to meet customer needs in any region of the country, providing a quick and effective response to any issues that may arise.
Specialized technicians are qualified to perform accurate diagnostics and necessary repairs, ensuring that machines always operate at peak performance and contribute to the continuity of forestry operations in a safe and productive manner.
Komatsu parts
Komatsu Forest understands the importance of keeping your forestry machines operating at peak efficiency. That’s why we offer a fast parts replacement service, with branches strategically located throughout the country.
With a vast inventory of parts, our 14 branches ensure that you receive what you need as quickly as possible, minimizing your machinery downtime. We have a team of trained professionals dedicated to providing specialized technical support, ensuring that your machine continues to operate at peak performance.
With Komatsu Forest, you can count on fast, efficient, and reliable service, wherever you are.
Komatsu Forest offers a full range of services
Komatsu Forest’s full service is a comprehensive and dedicated commitment to end-to-end customer service, ensuring that every stage of the forestry process is optimized for maximum efficiency and productivity.
This service includes a complete supply of genuine parts, preventive and corrective maintenance, as well as a specialized technical team and trained operators.
With full service, Komatsu Forest provides technical support, allowing customers to focus on their core business. This service is ideal for those seeking to reduce operating costs, minimize downtime, and maximize the service life of their machinery, with Komatsu’s support throughout the entire process from planting to harvesting.
TCK
Komatsu Telemetry and Connectivity
The TCK division assists companies and service providers in developing technology for their businesses by providing online systems that make operational data from their forestry machinery available.
The TCK technology integrated into Komatsu Forest machinery provides customers with all the information needed for effective fleet management. This is done simply and securely through the systems available on Komatsu forestry machinery.
Our specialized team provides comprehensive technical support to customers, both remotely and on-site, with the assistance of technicians specialized in product application, ensuring that the machinery is back in operation as quickly as possible.
Komatsu School
Komatsu training program
Komatsu School is a center of excellence for training forestry machine operators and mechanics, located in Pinhais, Paraná. Our facilities provide an ideal environment for both theoretical and practical learning, ensuring that participants acquire the skills necessary to operate and maintain forestry machinery with maximum efficiency and safety.
Komatsu School courses are taught by highly qualified and experienced instructors. Participants have the opportunity to learn in classrooms equipped with state-of-the-art simulators.
Join Komatsu School and take your career to the next level with our flexible training modules for the forestry sector.
Why choose Komatsu Forest services
Advanced technology: Our online systems provide accurate operational data, enabling effective management of your fleet.
Specialized technical support: A highly qualified team is available for remote or on-site support, ensuring your machinery is back up and running quickly.
Preventive maintenance: With Komatsu Care, we identify and resolve issues before they become breakdowns, using genuine parts for greater durability.
Training excellence: The Komatsu School provides comprehensive theoretical and practical training, equipping operators and mechanics with industry best practices.
Fast parts replacement: Branches across the country ensure quick parts replacement, minimizing machinery downtime.
Reliability and efficiency: By using genuine parts and providing customized services, we guarantee optimal performance and longevity for your machinery.
Komatsu Forest can transform your forestry operation.
Discover a range of opportunities to maximize the efficiency and productivity of your forestry machinery with Komatsu Forest’s world-class services!
