Forestry services

Preventive maintenance program

Komatsu Care

Komatsu Forest is responsible for all preventive maintenance operations, including ordering parts, hiring technicians, scheduling downtime, planning the maintenance day, and submitting reports.

forest service

What can the program offer you?

Benefits to you

The preventive maintenance program offers numerous benefits to ensure your machine’s peak performance and longevity, while minimizing downtime.

  • Machine cost control
  • Scheduled maintenance
  • Genuine manufacturer parts
  • Regular inspections of your equipment
  • Longer maintenance intervals
  • Less downtime
  • Technical reports
benefits

Maintenance

By using only genuine Komatsu parts, we ensure the quality and compatibility needed for proper machinery operation.

Our specialized technicians are trained to accurately identify and resolve issues, providing excellent service nationwide. Additionally, 24-hour monitoring through the TCK (Komatsu Technology and Connectivity) division and the ARK (Komatsu Technical Support) service enables remote troubleshooting, significantly reducing machine downtime.

The service includes oil changes, filter replacements, oil analysis, and technical support from Komatsu, TCK, and ARK specialists. We offer packages with competitive pricing.

maintenance

Attachments

A report is generated for every service performed on your machine and sent to you, detailing the work done, such as service duration, oil analysis, replaced parts, and information regarding your machine’s TCK and ARK.

Each plan features fixed, scheduled installments, making it easier to track the costs of your forestry operations.

We recommend this contract for machines with over 2,000 hours of operation, as this is when machine downtime due to lack of maintenance is most likely to occur.

Well-maintained equipment ensures peace of mind and production efficiency with minimal downtime for corrective maintenance.

attachments

Komatsu Care plans

Lite

  • 500-hour service interval.
  • Minimum contract of 2,000 hours or one year (whichever comes first).
  • Nationwide coverage (nearest Komatsu location and technician).
  • No travel time charges (only mileage).

Premium 

  • 250-hour service interval.
  • Minimum contract of 2,000 hours or one year (whichever comes first).
  • Nationwide coverage (nearest Komatsu location and technician).
  • Extended warranty for new machinery still under factory warranty.
  • No travel time charges (only mileage).
komatsu care