Our websites use cookies. Please read this cookie policy carefully as it contains important information about who we are and how we use cookies on our websites. This policy should be read together with our privacy notices relating to website users, customers and prospective customers which set out how and why we collect, store, use and share personal information generally in relation to website use, as well as your rights in relation to your personal information and details of how to contact us and the relevant data protection regulator if you have a complaint. Our privacy notice can be found here.
This website is operated by Komatsu America Corp. This policy explains how Komatsu America Corp. and their group companies and affiliates use cookies.
This cookie policy relates to your use of our website www.komatsu.com.
We may link to other websites from our websites. These other websites may also use cookies or similar technologies and should have their own separate cookie polices. For privacy information relating to these other websites, please review their cookie policies.
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. These help us recognize you and your device and store some information about your preferences or past use of the website.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
We will ask for your permission (consent) to place cookies (other than essential cookies) or other similar technologies on your device when you visit our website.
There is a notice on our home page which describes how we use cookies and requests your consent to place cookies on your device.
You can also control and/or delete cookies being placed by configuring your browser. For more details, see aboutcookies.org. You can also delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work or stop working properly. For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
We use cookies on this website to:
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
The cookies we place on your device fall into the following categories:
The cookies we place on your device are stored for the following duration:
The table below provides more information about the cookies we use and why:
Strictly necessary cookies
|
Host |
Cookie Name |
Description |
Expiry Duration |
|
komatsu.com |
ARRAffinity |
This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. |
0 days |
|
komatsu.com |
ARRAffinitySameSite |
ARRAffinitySameSite is used to ensure that requests from a client are routed to the same origin server during a browsing session, typically used in load balancing scenarios to maintain session integrity with sticky sessions. |
0 days |
|
www.komatsu.com |
ARRAffinity |
This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. |
0 days |
|
www.komatsu.com |
ASP.NET_SessionId |
General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server. |
0 days |
|
komatsu.com |
OptanonAlertBoxClosed |
This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
1 year |
|
komatsu.com |
OptanonConsent |
This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
1 year |
|
www.komatsu.com |
ASP.NET_SessionId |
General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server. |
0 days |
|
www.komatsu.com |
ARRAffinitySameSite |
ARRAffinitySameSite is used to ensure that requests from a client are routed to the same origin server during a browsing session, typically used in load balancing scenarios to maintain session integrity with sticky sessions. |
0 days |
|
komatsu.com |
__cf_bm |
The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
0 days |
Performance cookies
|
Host |
Cookie Name |
Description |
Expiry Duration |
|
komatsu.com |
_hjSession_xxxxxx |
A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. |
0 days |
|
komatsu.com |
_hjSessionUser_xxxxxx |
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
1 year |
|
komatsu.com |
_gid |
This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid |
1 day |
|
komatsu.com |
_ga_xxxxxxxxxx |
Used by Google Analytics to identify and track an individual session with your device. |
1 year |
|
komatsu.com |
_hjTLDTest |
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
0 days |
|
komatsu.com |
_ga |
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga |
2 years |
|
www.komatsu.com |
_hjCookieTest |
|
0 days |
Functional cookies
|
Host |
Cookie Name |
Description |
Expiry Duration |
|
www.komatsu.com |
website#lang |
This is most likely to be a cookie that stores a preferred language setting to enable localisation functionality in a site. |
0 days |
|
www.komatsu.com |
website#lang |
This is most likely to be a cookie that stores a preferred language setting to enable localisation functionality in a site. |
0 days |
|
komatsu.com |
cf_clearance |
Used to verify user is not a bot; user/system has solved a challenge successfully |
1 years |
Targeting cookies
|
Host |
Cookie Name |
Description |
Expiry Duration |
|
info.komatsu.com |
visitor_id |
This is a cookie pattern (visitor_id) that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have lifespans of 10 years.This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years. |
10 years |
|
komatsu.com |
_gat_UA-XXXXXX-X |
Google Analytics Cookies |
0 days |
|
info.komatsu.com |
pardot |
Cookie name associated with services from marketing automation and lead generation platform Pardot. |
0 days |
|
www.komatsu.com |
visitor_id##### |
This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years. |
10 years |
|
info.komatsu.com |
visitor_id##### |
This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years. |
10 years |
|
www.komatsu.com |
visitor_id |
This is a cookie pattern (visitor_id) that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have lifespans of 10 years.This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years. |
10 years |
|
THIRD PARTY |
|||
|
Host |
Cookie Name |
Description |
Expiry Duration |
|
pi.pardot.com |
pardot |
This domain is owned by Pardot, a marketing automation platform which provides lead generation services to businesses. |
0 days |
|
youtube.com |
VISITOR_INFO1_LIVE |
This cookie is used as a unique identifier to track viewing of videos |
0 days |
|
youtube.com |
YSC |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
0 days |
|
youtube.com |
VISITOR_PRIVACY_METADATA |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
5 months |
|
pardot.com |
visitor_id##### |
This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years. |
0 days |
|
www.youtube.com |
TESTCOOKIESENABLED |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
0 days |
|
pi.pardot.com |
lpv391922 |
This domain is owned by Pardot, a marketing automation platform which provides lead generation services to businesses. |
0 days |
|
pardot.com |
visitor_id |
This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years. |
10 years |
|
www.youtube.com |
nextId |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
0 days |
If you have any questions or concerns about the information in this notice, or about our handling of personal information more generally, or if you would like more detailed information on a particular point, you should contact our Local Privacy Officer who can be contacted as follows:
This policy was published in 2021 and last updated in August 2024.
We keep our cookie policy under regular review. Any changes we make in the future will be posted on this page.