Privacy and information policies

 

 

Protection of Personal Information (POPI) Policy

The Komatsu Protection of Personal Information (POPI) Policy explains how Komatsu South Africa collects, uses, stores, and protects personal information in compliance with South Africa’s POPIA law. It outlines employees’ and customers’ rights, lawful processing grounds, data retention rules, and procedures for handling breaches, consent, and access requests.

Promotion of Access to Information Act (PAIA) Manual

The Komatsu Promotion of Access to Information Act (PAIA) Manual explains how individuals and organizations can request access to Komatsu South Africa’s records in compliance with South Africa’s PAIA legislation. It outlines procedures for submitting information requests, fees, timelines, grounds for refusal, and how to lodge complaints with the Information Regulator regarding access.