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ProAct 2.0
Give your machine the right conditions
The key to avoiding unnecessary downtime and costly repairs is to service your machine properly before problems arise. Our proactive maintenance concept is designed to do just that - keep your machine in top condition through planned inspections and proactive service measures.
750-hour service intervals give you more time for production
With ProAct 2.0, you get a complete solution where we work together to ensure that your machine is always ready for new challenges. We carry out regular inspections and ensure that the maintenance plan suits the needs of your machine. Of course, we always use original Komatsu parts and consumables to ensure the highest quality. Together with your own daily supervision, we make sure your machine always performs at its best.
ProAct 2.0 also gives you better insight into your service costs and a complete documentation of your machine's history. What's more, thanks to your personalised field stock, you'll always have spare parts close at hand, giving you extra peace of mind.
What's included in ProAct 2.0?
- Inspection
- Proactive maintenance
- Training and education
- Follow-up
Select continent
Inspection
Detect issues in time
By combining analysis of machine data with a physical inspection, our experienced mechanics can find any faults before they cause downtime. This way, maintenance can be better planned and service intervals extended.
Proactive maintenance
Stay one step ahead with maintenance
We plan services to suit your business, combining factory-recommended actions with proactive maintenance based on your machine's operation.
To keep you working without interruption, we also help you build up a field stock of essential spare parts and consumables. This will allow you to work safely and efficiently between services.
Training and education
Take your skills to the next level
To take full advantage of your machine's capabilities, customised training is available. This is planned in consultation with your Komatsu representative.
Follow-up
Efficient follow-up
You can easily monitor the machine's production and uptime, as well as costs for service, consumables and spare parts. This gives you a clear overview of the total economy every month and helps you know where extra efforts are needed.
ProAct XP
Extended protection, up to 9,000 hours
When you buy a new machine, you can sign a supplementary contract that provides extended cover for the main components of the machine. The agreement provides extra peace of mind for up to 9,000 hours and means that you will receive a new or refurbished component, or the damage will be repaired. All work is carried out by authorised service providers.
The image shows examples of what may be covered by the extended protection. Contact your local workshop for information on what applies in your market.
