Compliance

Banco Komatsu do Brasil S.A. provides reporting channels through which its employees, staff, customers, service users, business partners, or suppliers can report, without having to identify themselves, situations that suggest evidence of inappropriate or unethical practices or illegal acts of any kind and/or that have the potential to impact the institution’s reputation in its market.

Komatsu Global Code of Conduct

Banco Komatsu do Brasil

Reporting channel - Hotline

Phone: +55 (11) 2105-5171

Email: bkb.hotline@komatsu.com.br

Komatsu Ltda

Global compliance hotline

Phone: +81-3-3582-2506

Fax: +81-3-5561-1837

Email: comp_hot@global.komatsu

SAC - Customer service

Service available Monday through Friday, except holidays, from 8:30 a.m. to 5:30 p.m. Brasília time.

(0800) 778-8383

bkb.sac@komatsu.com.br

Contact Bank of Komatsu

Ombudsman office

Service available Monday through Friday, except holidays, from 8:30 a.m. to 12:30 p.m. and from 1:30 p.m. to 5:30 p.m. Brasília time.

(0800) 778-8388

bkb.ouvidoria@komatsu.com.br

Location

Avenida Manuel Bandeira 291
Atlas Office Park Condominium - Block D - Suite 11
Vila Leopoldina - ZIP Code 05317-020
São Paulo - SP, Brazil