Cookie policy

Our websites use cookies. Please read this cookie policy carefully as it contains important information about who we are and how we use cookies on our websites. This policy should be read together with our privacy notices relating to website users, customers and prospective customers which set out how and why we collect, store, use and share personal information generally in relation to website use, as well as your rights in relation to your personal information and details of how to contact us and the relevant data protection regulator if you have a complaint. Our privacy notice can be found here.

Who are we?

This website is operated by Komatsu America Corp. This policy explains how Komatsu America Corp. and their group companies and affiliates use cookies.

Our website

This cookie policy relates to your use of our website www.komatsu.com.

We may link to other websites from our websites. These other websites may also use cookies or similar technologies and should have their own separate cookie polices. For privacy information relating to these other websites, please review their cookie policies.

What is a cookie

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. These help us recognize you and your device and store some information about your preferences or past use of the website.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Your Choices about Cookies

We will ask for your permission (consent) to place cookies (other than essential cookies) or other similar technologies on your device when you visit our website.

There is a notice on our home page which describes how we use cookies and requests your consent to place cookies on your device.

You can also control and/or delete cookies being placed by configuring your browser. For more details, see aboutcookies.org. You can also delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work or stop working properly. For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Our use of cookies

We use cookies on this website to:

  • recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences and use of our website
  • carry out surveys, research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements;
  • target our marketing and advertising campaigns more effectively by providing interest-based content that are personalised to your interests; and
  • make your online experience more efficient and enjoyable.

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

Types of cookies

The cookies we place on your device fall into the following categories:

  • Essential cookies—these cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
  • Analytical and statistical cookies—these cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
  • Functional cookies—these cookies allow our website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. They may be set by us or by third party providers whose services we have added to our pages. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.
  • Targeting cookies—these cookies may be set through our site by our advertising partners. They uniquely identify your browser and internet device to build a profile of your interests and show you relevant adverts on other sites. We will use this information to record your visit to our website, the pages you have visited and the links you have followed. If you do not allow these cookies, you will experience less targeted advertising.
  • Social media cookies—these cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Duration of cookies

The cookies we place on your device are stored for the following duration:

  • Session cookies—these allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.
  • Persistent cookies—these are stored on your device in between browser sessions. These allow your preferences or actions across our website to be remembered. These will remain on your device until they expire, or you delete them from your cache. Details of their duration are set out below.

The cookies we use

The table below provides more information about the cookies we use and why:

The cookies we use

Name

The type of cookie

How long do they last?

What they do

Google Analytics

_ga

_gid

_gat

_gat_UA-

__utma

__utmb

__utmc

__utmd

__utmv

__utmz

 

Analytical and statistical

 

_ga – Persistent lifespan of 2 years

_gid / _gat – Persistent lifespan of 1 day

_gat_UA- – Persistent lifespan of 2 years

__utma – Persistent lifespan of 2 years

__utmb – Persistent lifespan of 2 years

__utmc – Persistent lifespan of 2 years

__utmd – Persistent lifespan of 2 years

__utmv – Persistent lifespan of 2 years

__utmz – Persistent lifespan of 2 years

The cookies placed by Google enable us to learn information about our users’ use of our website, such as the time of visit, the pages viewed, whether the user has visited the website before, and the website visited prior to visiting the website. For further information please see: https://developers.google.com

Pardot cookies

pardot

visitor_id<accountid>

visitor_id<accountid>-hash

lpv<accountid>

Targeting

 

pardot – 10 years

visitor_id<accountid> – Persistent lifespan of 10 years

visitor_id<accountid>-hash – Persistent lifespan of 10 years

lpv<accountid> – 10 years

The visitor cookie is composed of a unique visitor ID and the unique identifier for your account. For example, the cookie name “visitor_id12345” stores the visitor value “1010101010”, and “12345” is the account identifier. This cookie is set for visitors by the Pardot tracking code.

The visitor hash cookie contains the account ID and stores a unique hash. This cookie is a security measure to make sure that a malicious user can’t fake a visitor from Pardot and access corresponding prospect information.

This “lpv” cookie is set to keep Pardot from tracking multiple page views on a single asset over a 30-minute session.

A session cookie named “pardot” is set when you’re logged in as a Pardot user. This cookie isn’t set on a visitor’s browser.

Windows Azure Cloud Platform

ARRAffinity

Essential

Persistent lifespan of 1 year

This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.

Localisation functionality cookies

Website#lang

Functional

Persistent lifespan of 2 years

This cookie stores a preferred language setting to enable localisation functionality in our website.

Sitefinity Cookies

sf_timezoneoffset

 

Functional

 

 

sf_timezoneoffset – Session lifespan

sf-trckngckie – Persistent lifespan of 180 days

ASP.NET_SessionId – Session lifespan

 

 

Used to log the page visited , information about the browser session, to enable visitors to log into the website and to store the value of the UTC time zone offset for the particular visitor.

 

 

sf-trckngckie

ASP.NET_SessionId

 

Unknown

 

Cookie consent

OptanonConsent

OptanonAlertBoxClosed

Essential

 

OptanonConsent – Persistent lifespan of 1 year

OptanonAlertBoxClosed – Persistent lifespan of 1 year

Used to set a cookie following acceptance of the cookie consent message.

 

Account information

 

WhoAmI-prod

Me-prod

PHPSESSID

Unknown

 

WhoAmI-prod – 2 years

Me-prod – 2 years

PHPSESSID – 2 years

 

Doubleclick.net

 

test_cookie

IDE

Targeting

 

IDE – 1 year

Used to provide ad delivery or retargeting.

cloudfare.com

 

__cfduid

Essential

 

__cfduid –180 days lifespan

Used to detect malicious visitors to our website. May be placed on a user devices with a shared IP address to identify individual visitor and apply security settings on a per-client basis.

Lite.speccheck.com

SCL Tracker

Functional

For the duration of the session

 

Surveys

 

SM_COOKIE

cdp_seg

attr_multitouch

smcx_0_last_shown_at

 

Analytical and statistical

 

SM_COOKIE– 2-year lifespan

cdp_seg – 2-year lifespan

attr_multitouch – 2-year lifespan

smcx_0_last_shown_at – 2-year lifespan

ep201 – 2-year lifespan

ep202 – 2-year lifespan

ep203 – 2-year lifespan

Used for survey and questionnaire functionality on the website using third party provider surveymonkey.com.

 

ep201

ep202

ep203

Functional

YouTube cookies

 

VISITOR_INFO1_LIVE

YSC

CONSENT

GPS

Targeting

 

VISITOR_INFO1_LIVE – 8-month lifespan

YSC – 8-month lifespan

CONSENT – 8-month lifespan

GPS – 8-month lifespan

We embed videos from our official YouTube channel. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

Read more at YouTube’s embedding videos information page.

HotJar

 

_hjAbsoluteSessionIn
Progress

_hjFirstSeen

_hjIncludedInPageview
Sample

_hjIncludedInSample

Analytical and statistical

 

_hjAbsoluteSessionInProgress – Persistent lifespan of 30 minutes

_hjFirstSeen – Session lifespan

_hjIncludedInPageviewSample – Persistent lifespan of 30 minutes

_hjIncludedInSample – Session lifespan

_hjid – Persistent lifespan of 1 year

_hjCachedUserAttributes – Session lifespan

Used to monitor a visitor’s behaviour on our website including the first webpage visited during a session, whether they have interacted with our feedback tool.

_hjid

_hjCachedUserAttributes

Targeting

 

 

How to contact us

If you have any questions or concerns about the information in this notice, or about our handling of personal information more generally, or if you would like more detailed information on a particular point, you should contact our Local Privacy Officer who can be contacted as follows:

Changes to this cookie policy

We keep our cookie policy under regular review. Any changes we make in the future will be posted on this page.