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Komatsu America Corp.’s KOMTRAX operations room
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Monthly report on daily operations
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KOMTRAX
KOMTRAX (Komatsu Machine Tracking System) is a tele-management system for construction equipment that utilizes information technology (IT) such as a global positioning system (GPS) and satellite communications. Detailed information collected by KOMTRAX, including cumulative hours of operation and fuel consumption, is stored in a database accessible to customers. Customers can monitor the condition of the equipment they are using by accessing a dedicated Website via computer.
In terms of the general lifecycle cost of construction equipment, operating costs include maintenance costs and fuel costs, amounting to double or triple the purchase price of the equipment. KOMTRAX proactively pursues ways to reduce operating costs to make equipment usage more economical for the customer.
KOMTRAX offers the two additional important advantages of increased security measures against theft and the possibility of a higher trade-in value of equipment. It also provides maintenance reminders and preventive maintenance information to Komatsu and its distributors, contributing to greater machine availability for customers.
Advantages of KOMTRAX
Proper Maintenance
Proper maintenance is achieved by providing information on actual working hours and time taken to replace filters and oil, etc.
Enhanced Fuel Efficiency
Customers can enhance fuel efficiency by using information such as idling time, hydraulic relief hours caused by excess burden and time not used in economy mode.
Higher Efficiency
KOMTRAX makes it possible to increase work volume per hour by boosting the efficiency of equipment operations. Fleet management is another feature that moves individual pieces of equipment between sites after reviewing operating status.
Sales of KOMTRAX-equipped Machines
Surpass 110,000 Units
Global sales of equipment outfitted with KOMTRAX have exceeded the 110,000 unit mark. KOMTRAX was released onto the market on a trial basis in 1999. It has since expanded from Japan, China, the United States and Europe to include Australia and various countries in Southeast Asia. |
Note: KOMTRAX is not available in certain areas due to lack of a communication network infrastructure.
VHMS / WebCARE
VHMS (Vehicle Health Monitoring System) is a management system for large-sized equipment used in mining operations, which utilizes WebCARE, a Web database that stores VHMS-monitored diagnostic information.
Traditionally, in order to analyze “vehicle health,” it was necessary to install a monitoring device on the equipment to collect information while the equipment was not in operation. With VHMS, sensors on the equipment store information in a controller, which can be downloaded without stopping the equipment. The information, used to determine the health of the vehicle, is provided from a remote location via satellite communications and the Internet on a near-real time basis.
Production plants, development divisions and distributors implement preventive maintenance by using WebCARE, which contributes to reduced maintenance costs and greater machine availability for customers.
Preventive Maintenance
- Take preventive action to reduce the risk of machine failure
- Prevent unscheduled machine downtime due to breakdown
Scheduled Overhaul Planning
- Estimate optimal times for component overhauls and conduct maintenance scheduling
- Reduce machine downtime by preparing Reman components in advance
Operational Kaizen (Continuous Improvement)
- Monitor machine operation
- Conduct training for proper machine operation and maintenance

DISPATCH
DISPATCH is a management system that enables mining customers to conduct optimal fleet operation. Based on information concerning the production and operating conditions of the fleet obtained from a GPS to monitor the real-time location of large wheel loaders, dump trucks, drills and auxiliary equipment used in mining as well as software for managing optimal fleet operation, DISPATCH contributes to the improvement of productivity of mining operations.
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