 |
|
 |
|
|
Undercarriage
|
|
|
 |
|
|
The plant features the latest facilities to meet increased
demand.
|
|
|
 |
|
|
KUI offers superior-quality products.
|
|
|
 |
|
|
KUI strives to always put the customer first.
|
|
|
 |
|
|
The new plant bolsters image as a “genuine Komatsu
plant.”
|
|
|
PT Komatsu Undercarriage Indonesia (KUI), which
has been manufacturing and selling undercarriages for construction and mining
equipment since 2001, opened a new plant in Indonesia in accordance with expanded
business scale. An opening ceremony was held on December 6, 2004, kicking off
operations for what is anticipated to be a booming business for the plant, which
is the first full-scale manufacturing facility worldwide specializing in undercarriages
for the Komatsu Group.
New Building Design Built Around the “Genuine Komatsu Plant” Concept
Komatsu’s corporate color, “Gloria Blue,” has been extensively
used on the exterior of the plant. The Komatsu logo featured on the rooftop of
the office building aptly conveys the message that the new facility is a “genuine
Komatsu plant” that manufactures genuine Komatsu undercarriages.
Providing Products that Satisfy Customers
1. Quality First
To provide products that ensure customer satisfaction, KUI makes sure no defective
products will be shipped out. This is done by enforcing vigorous incoming inspections
for every component as well as inspections for processing, assembly and pre-shipment
of products.
KUI carries out Quality Control Circle activities and continues to improve production
and inspection levels, while also establishing call centers to address inquiries
from customers regarding quality and other issues.
2. Expanding Product Lineup and Boosting Assembly Capabilities
In response to increased global demand for construction and mining equipment and
rapidly rising demand for KUI products, the new plant is installed with the latest
facilities to significantly increase production capacity.
3. Grasping Market Needs
KUI also set up a marketing department to grasp market needs and provide customers
with optimal products. In cooperation with local subsidiaries, distributors and
Komatsu Ltd.’s Undercarriage Business Division, KUI will strive to understand
market trends and meet customer demands, such as by implementing a variety of
training and providing product-related materials.
KUI has employed a building design that places a priority on visiting customers.
For example, at the front entrance to the building is a main conference room for
welcoming customers with a sense of warm hospitality. KUI aims to facilitate communication
with customers, thereby manufacturing high-quality products that fully incorporate
their needs. The layout is meant to inspire employees to always focus on the customer
first.
KUI will continue to address increased production and bolster added value, as
well as promote Komatsu’s “Spirit of Manufacturers,” to pursue
customer benefits and provide products that satisfy customers. KUI is looking
forward to welcoming customers at the new plant.
|
Terms and Conditions