KOMATSU
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Customer Support

On the premise of maximizing machine productivity and minimizing down time and running cost, Komatsu provides diverse programs to support total machine life, while taking safety and environment into consideration. Furthermore, Komatsu also offers various solutions aiming to support our customers' overall business.
Innovative “Dual Bushing Track” Extends Undercarriage Life of Large-Sized Bulldozers

Costs for repairing parts used in the undercarriage of bulldozers generally account for more than 30% of the total repair costs of bulldozers. As such, extending the undercarriage life can significantly reduce repair and maintenance costs.
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Parts
Service

Innovative “Dual Bushing Track” Extends Undercarriage Life of Large-Sized Bulldozers

GET Products Get Tough at Customer Sites around the World

Debut of Komatsu’s Innovative “Rotary Bushing Track (PLUS)”

Komatsu Takes Initiative to Distinguish Genuine Parts from Counterfeit Parts

Filter Management
All-round Protection for Better Fuel Efficiency, Lower Emissions and Higher Performance

Komatsu Undercarriage Continues to Make Strides in Customer Satisfaction

KMAX Teeth Prove Themselves on the Job Site

Komatsu Undercarriage Indonesia (KUI) Sets Up New Plant

Komatsu Super Coolant Extends Machine Life and Reduces Environmental Impact

Reducing Machine Downtime and Saving Repair Costs

More Bite for Your Money

Benefiting Customers via Expanded Undercarriage Operations

Komatsu Brand Engine Oil Provides Added Customer Benefits

Providing All-Around, All-Purpose Product Support

Dakar Training Center Opened in Africa

Bulldozer Operation Methods for Saving on Fuel Consumption and Improving Fuel Efficiency

Modular Mining Systems Unveils the Latest in Mining Technology

Leading-edge IT Solutions Komatsu Customers Can Count On

Komatsu’s Genba Philosophy Underpins a Tradition of Product Support

R+MCare System:
Improving Efficiency of Distributors' Support Work for Mining Contractors

Komatsu to Strengthen Support for Customer Operator Training

Better Service Forms the Core of Excellent Customer Support in Indonesia

VHMS Contributes to Lowest Machine Operating Cost Per Ton

Machine Total Care Program Offers Enhanced Coverage and Service

Lower Fuel Consumption, Costs and Cycle Time through Improved Fuel Efficient Operations

Komatsu Machine Total Clinic for Optimal Performance

Contract Business: Total Solutions to Keep Machines Running
 
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