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CSR and the Environment

Developing People

Pursuing Community Based Human Resource Development around the World

Training Service Personnel in Regions
where We are Established as a Responsible Manufacturer

Support Center in Tanzania for developing dealer servicepersons

Support Center in Tanzania for developing distributor service personnel

"Developing People" is one of Komatsu's core CSR themes. Our initiatives in this area focus on supporting human resource development in the locations around the world where we do business. Wherever our operations take us, mechanics are required to service and maintain construction equipment in good operating condition. As the company that sells this equipment, we believe we are responsible for cultivating the human resources needed to service it. Under this principle, we have opened training centers around the world to develop servicepersons and at the same time provide opportunities for these trainees to acquire the skills they need to qualify as mechanics.

Human Resource Development to Meet Regional Needs

Komatsu develops human resources in a way that best meets the specific needs of each region. In Africa, for example, where more mechanics are required due to rising demand for our products, we cultivate work-ready personnel by collaborating with sales and service distributors and by sharing our training expertise. In China, Komatsu offers a specialized course at a university in Shandong Province to train newly recruited service personnel in an effort to more quickly turn out a greater number of mechanics. And in Myanmar, we are addressing the need for teachers who can train mechanics by collaborating with a local university and setting up a course to prepare teachers to provide specialized training for construction equipment.

In addition to these efforts, Komatsu contributes to society through the use of our core technologies and resources by pursuing initiatives for empowering the younger generation which will shoulder the future of manufacturing.

Komatsu Training Center in Nairobi set up at a distributor's office

Komatsu Training Center in Nairobi set up at a distributor's office

Training course in Myanmar

Training course in Myanmar

Cultivating the Next Generation at KOHAG Germany

Komatsu Hanomag GmbH (KOHAG) signed an agreement with four local elementary schools to promote technical education starting in December 2011. The agreement reflects national- and provincial-level initiatives to avoid a skills shortage in technological expertise and better equipping the next generation. KOHAG provided five toolkits developed by a German NGO free of charge to each school. KOHAG employees have been mentoring teachers on how students can use the toolkits in the classroom and provide follow-up assistance.

The toolkits, which contain tools such as screwdrivers, parts such as bolts and electrical circuits, construction materials such as boards and wheels, and an instruction manual, enable students to learn the basics of construction, automotive engineering and electricity. After the class, children are invited to the KOHAG factory to see for themselves the principles they have learned by observing actual machines.

KOHAG employee providing advice to elementary school teachers

KOHAG employee providing advice to elementary school teachers

Children visiting KOHAG after class

Children visiting KOHAG after class

Retired Employees Engage in Activities at Komatsu's Birthplace

The "Komatsu Green Park" was opened in 2011 in Komatsu City, Ishikawa Prefecture - the birthplace of Komatsu - to provide an educational environment for future generations and particularly local elementary school children. The park contributes to the sound development of the children through nature hikes in its satoyama zone and science classes. The program is unique in that it is primarily staffed by retired Komatsu employees through an incorporated NPO, with four divisions that plan and conduct the nature hikes, science classes and cleanup activities and support local events. A total of 283 former employees have registered with the NPO, and the park has received over 100,000 visitors.

A robot competition during a science class, where children can enjoy learning how thermoelectric devices work

A robot competition during a science class, where children can enjoy learning how thermoelectric devices work

Exploring nature in the park's satoyama zone

Exploring nature in the park's satoyama zone

Number of Visitors (Cumulative Total)
Number of Volunteers (Cumulative Total)

Social Contribution Efforts in UmeŚ, Sweden

Sweden's Komatsu Forest AB has extended a donation to the Technical College at the local Dragoon School to benefit the City of UmeŚ and neighboring regions. Facilities and equipment were replaced in one of the school's areas, which was named the Komatsu Technical Center in September 2012. The center has a manufacturing line equipped with the most advanced industrial robots as well as a welding workshop for training and an information processing center. A course has been added to the school curriculum to teach the KOMATSU Way of manufacturing and a scholarship was established so that outstanding students could come to Japan and experience manufacturing at Komatsu. The donation has helped to create a highly advanced educational environment with technologies similar to those used by leading corporations.

As the Komatsu Technical Center generates human resources capable of forming the backbone of manufacturing and attracts young, competent people, UmeŚ is expected to thrive as a major center for manufacturing education.

All equipment was replaced on the manufacturing line, now closely associated with Komatsu know-how.

All equipment was replaced on the manufacturing line, now closely associated with Komatsu know-how.

A Technical Training Program of the Highest Standards in Europe
Support from Komatsu is contributing to enhanced competitiveness and the sustainable development of UmeŚ

Mr. Mikael ÷hlund
City Chief Executive, City of UmeŚ

UmeŚ is northern Sweden's largest city and among the country's hottest spots for growth. It is also the European Capital of Culture 2014.

One of the greatest challenges facing UmeŚ is long-term access to technical and industrial competence. Consequently, Komatsu's donation to the Dragoon School Technology Centre is extremely important for future industrial development in the region.

We are convinced that the donation will give UmeŚ one of the best technical training programs in Sweden. We have already noticed that the Technology Centre's courses are attracting more young people. This will strengthen the competitiveness of industrial companies. By enabling UmeŚ to reinforce its position as a leading industrial region, Komatsu's donation also contributes to UmeŚ's continued growth.

As regards courses tailored to industry, the Dragoon School Technology Centre is now an arena of the highest European level. Komatsu's donation has played a pivotal role here. The investment greatly contributes to making UmeŚ an attractive industrial city in which the Technology Centre plays an important role in driving UmeŚ's development.

We have been overwhelmed by Komatsu's obligingness and the close collaboration that has emerged. For many years, the municipality of UmeŚ has worked ambitiously toward long-term sustainable development. In Komatsu we have found a partner with whom we can work hand in hand to achieve our ambitions. We feel this is an excellent example of how communities and trade and industry can build the future together. With mutual respect for each other's roles, we want to build further on these success factors.

In the ways outlined above, the municipality of UmeŚ and our region are becoming ever more attractive for study and work. At the same time, with training courses that respond directly to the challenges of working life, we can supply companies with the skills they need. All this contributes to creating the conditions for UmeŚ to continue as a force for growth in northern Sweden. A shining and concrete example of this is that, to everyone's delight, several Dragoon School students, on passing their exams, have now been employed by Komatsu Forest.

  NEXT >> The Right Working Conditions for Everyone
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