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CSR and the Environment

Our Approach to CSR

CSR Theme Formulation Process

Selecting CSR Priorities

In FY 2010, Komatsu formulated CSR themes with the help of BSR (Business for Social Responsibility), a US-based NPO.

The first step of the process was to select key CSR priorities that would allow us to contribute through our core business. CSR issues relevant to Komatsu's business were selected from a large number of social issues focusing on those that are important to both to our business and to our stakeholders.

Our CSR Priorities
Products, Services, and Customers
Products that enhance safety
Responsible marketing and customer care
Human resource development
Safety and health
Respecting employees
Ethics and Governance
Cooperation with stakeholders
Corporate governance and compliance
Compliance with social norms of business partners
Environmentally-friendly products
Environmental efficiency (facilities, such as plants, and job sites)
Human Rights
Respecting human rights
Equal employment
Local Community
Development of local communities
Disaster relief
Improving local residents' quality of life

Komatsu's CSR Themes and Key Business Activities

After discussions internally and with BSR regarding CSR priorities, we defined three CSR themes that could be shared on a global level. Based on the current Mid-Range Management Plan, key CSR activities relating to the CSR themes were also identified.

Our CSR Themes and Key Business Activities
1. Enhancing Quality of Life -Providing products required by society-
  • Providing products and services that contribute to infrastructure development and improve quality of life
  • Improving productivity, safety, and efficiency and enhancing energy conservation through the use of Information and Communication Technology (ICT)
  • Improving environmental efficiency at operation sites and facilities, such as plants
  • Reducing our impact on the environment throughout the product life cycle
  • Enhancing safety for society, customers, employees, and business partners
2. Developing People
  • Contributing to human resource development in local communities
  • Enhancing our employees and suppliers through The KOMATSU Way
  • Enhancing our employees and distributors through "Brand Management"
3. Growing with Society
  • Engaging in dialogue with our stakeholders
  • Providing social contributions through the use of our core technologies and resources (e.g., disaster relief or activities to remove anti-personnel land mines)
  • Contributing to local communities where we do business
  • Strengthening our corporate governance and compliance
  • Promoting compliance with environmental, labor, and social norms within our group and among business partners

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