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Our Approach to CSR

Comparison with Global Principles

Items Komatsu has identified as being its own CSR priority issues are in line with the international standards such as ISO26000 core subjects/issues and the United Nations Global Compact. In order to take moreconcrete action, we have incorporated these standards into our internal guidelines, “Komatsu's Worldwide Code of Business Conduct” and the “CSR Procurement Guidelines,” which we request that our businesspartners follow as well.

ISO26000 core subjects
/issues
UNGC 10 PrinciplesKomatsu's CSR PrioritiesIncorporation into Komatsu's Internal Guidelines
*: Items of Komatsu's Worldwide Code of Business Conduct
**: Items of Komatsu Group CSR Procurement Guidelines
Organizational Governance 
  • • Corporate Governance
  • • Compliance
  • • Compliance with social norms including business partners
  • *“Quality and Reliability” of organizational structure, business operations, employees and management
  • *Emphasis on corporate governance
  • *Observe business rules
Human RightsHuman Rights
Principle 1
Principle 2
  • • Respecting human rights
  • • Compliance with social norms including business partners
  • • Development of local communities
  • • Disaster relief
  • • Improving local residents' quality of life
  • *Respect each employee's fundamental human rights
  • *Achieve a balance between work and personal life
  • **Respect human rights
Labour PracticesLabour
Principle 3
Principle 4
Principle 5
Principle 6
  • • Equal employment
  • • Safety and health
  • • Human resource development
  • • Compliance with social norms including business partners
  • *Dialogue with employees or their representatives
  • *Shall not tolerate child labor or forced labor
  • *Promote equal opportunities for employment and eliminate discrimination/harassment in the workplace
  • *Realize a safe and comfortable work environment
  • **Never get involved in any child or forced labor
  • **Create a work environment where there is no discrimination or harassment
  • **Build up an occupational health and safety operational structure
  • **Establish a fair and just personnel system
The EnvironmentEnvironment
Principle 7
Principle 8
Principle 9
  • • Environment-friendly products
  • • Environmental efficiency (facilities, such as plants, and operation sites)
  • • Remanufacturing
  • *Provide products, services and systems that are environment-friendly, safe and innovative
  • *Environment protection
  • - Komatsu Earth Environmental Charter
  • - Declaration of Biodiversity by Komatsu
  • **Reduce environmental impact, manage chemical substances and build up environmental management systems
Fair Operating PracticesAnti-Corruption
Principle 10
  • • Corporate governance
  • • Compliance
  • • Compliance with social norms including business partners
  • *Fair competition
  • *Discontinuation of any innappropriate business transactions or practices
  • *Appropriate sociality
  • *Fair and proper relationship with governmental agencies
  • **Engage in free and fair competition and business transactions
  • **Never accept inappropriate cash, gifts or favors
Consumer Issues 
  • • Products that enhance safety
  • • Responsible marketing and customer care
  • • Environment-friendly products
  • • Remanufacturing
  • *To always think about the needs of customers and to strive to provide products, services and systems that are safe, environment-friendly and innovative
  • *Environment protection
  • **Never accept inappropriate cash, gifts or favors
Community Involvement and Development 
  • • Development of local communities
  • • Disaster relief
  • • Improving local residents' quality of life
  • • Human resources development
  • *To realize and fulfill CSR as a corporate citizen
  • *Groupwide social contribution (5 Principles for social contribution)