Our Approach to CSR

CSR Theme and Key Business Activities

Komatsuís CSR Priorities

In the process of organizing the CSR Themes, we selected 16 items of “CSR Priorities” that are important social issues for both Komatsuís business and stakeholders that need to be addressed globally.

Products, Services, and Customers
Products that enhance safety
Responsible marketing and customer care

Human resource development
Safety and health
Respecting employees

Ethics and Governance
Cooperation with stakeholders
Corporate governance and compliance
Compliance with social norms of business partners
Environmentally-friendly products
Environmental efficiency (facilities, such as plants, and job sites)

Human Rights
Respecting human rights
Equal employment

Local Community
Development of local communities
Disaster relief
Improving local residents' quality of life

Formulating CSR Themes and Key Business Activities

Using the priority issues as a base and after much discussion within the company and BSR, we identified three CSR Themes.

Komatsuís CSR Themes

  •       ■ Enhancing Quality of Life -Providing products required by society-
  •       ■ Developing People
  •       ■ Growing with Society

In order to achieve these goals, for each of the three areas, we have determined priority activities that align with the mid-term management plan as “activity through our core business”. Also, in addition to its main business, Komatsu believes it is the responsibility of a business to engage in “social contribution activities” in the local community where business is conducted. For the social contribution activities, Komatsu is engaging in the following activities that make the most of the know-how developed in our main business.

CSR Themes Key Business Activities
Activities through core business Social Contribution Activities
Enhancing Quality of Life
-Providing products required by society-
Provide products and services that contribute to infrastructure development and improving the quality of life
Improve production/safety as well as promote efficiency and energy conservation through innovation
Improve environmental efficiency at operation sites and facilities.
Reduce the environmental load throughout product life cycle
Improve safety (for customers, society, employees, business partners)
- Promoting environmental efficiency & safety thru initiatives not directly related to business
- Providing products, services, know-how required by society free of charge
Developing People Human resources development through the KOMATSU Way (employees, business partners)
Human resources development through brand management (employees, distributors)
Respect employees, diversity
- Support for developing people of local community
- Development of next generation
Growing with Society Engage in dialogue with our stakeholders
Strengthen our corporate governance and compliance
Promote compliance with environmental, labor and social norms within our group and among business partners
- Disaster Relief
- Social Contribution utilizing core strength and know-how