Special Story 2
Developing "People" Needed by the Community

When we asked ourselves, "What sort of social contribution activities would meet the needs of regional communities, and makes the best use of Komatsu's strengths?" we arrived at the answer: "developing people." We are working in cooperation with several entities, such as national and local governments, as well as schools, to carry out human resource development programs that are tailored to each region's needs.

Various Areas and Forms of Support

Developing Human Resources Tailored to Regional Needs World-Wide

Using the know-how cultivated through our core business, Komatsu is working to develop the kind of human resources that are needed, not only internally by our company, but for local communities.
Expectations for "Human Resources" can vary greatly from community to community. At Komatsu, as we do business on a global scale, we try to understand what kind of support is needed in each community and work on developing human resource accordingly, in various areas and in different forms.
The pyramid graph below shows the different areas in which Komatsu is supporting human resource development. The graph shows that the closer you get to the top of the pyramid, the more closely linked the program is with employment. The base of the pyramid shows our active support of such as science classes in elementary schools, mainly in different parts of Japan, USA and Europe. The next level up is providing basic education, which is support given to people who cannot or were not able to receive the level of education necessary to find employment due to circumstances specific to the country or region. We currently have such programs running in Chile and in Republic of South Africa. At the next level, we support universities and vocational training schools in many regions by providing Komatsu's curriculum and equipment, as well as instructors. At the top of the pyramid, we are working with national and local governments and with our customers to develop human resources, particularly in regions where human resource development is a social challenge.
The actual content of the support given includes Komatsu providing instructors and trainers; providing teaching materials, equipment, and other facilities; accepting apprentices; and various other ways in which the daily cultivated know-how can be put to best use.

■ Areas and Forms of Human Resource Development Support


Providing instructors

Providing instructors

Providing teaching materials and equipment

Providing teaching materials and equipment

Providing facilities and supporting operations

Providing facilities and supporting operations

Accepting trainees

Accepting apprentices

Examples of Initiatives

In terms of specific activities, we have initiatives organized by Komatsu's Service Department, as well as those voluntarily started by subsidiaries in different regions. Here are a few examples of such activities.

■ Examples of Human Resource Development Programs in Different Regions

Germany (Komatsu Hanomag)
We donate educational materials for learning technical skills to elementary schools, train instructors, and conduct plant tours for children.
Germany (Komatsu Hanomag)
Republic of South Africa (Komatsu Southern Africa)
We collaborate with our customer to operate a training facility that teaches young people the skills and knowledge needed for employment.
Republic of South Africa (Komatsu Southern Africa)
Indonesia (Komatsu Indonesia)
We support the skills training required for employment in local industries.
Indonesia (Komatsu Indonesia)
Japan (Komatsu)
At the "Komatsu-no-Mori" in Ishikawa prefecture, we have science classes for preschool and elementary school children taught by our retired employees.

Example of Activities in Myanmar

Efficiently Spreading the Base of Human Resource Development

Since its democratization, the economy in Myanmar has been growing, resulting in a rising demand for construction and mining equipment. The local government soon voiced the need to "develop human resources as efficiently as possible to meet the growing need for more mechanics." Accordingly, Komatsu set up a program to develop "teachers" that can train mechanics, at a facility in Mandalay, the middle part of Myanmar, where they train technical high school and university teachers (Technical Promotion Training Center, hereafter referred to as TPTC).

■ Human Resource Development Program Scheme

Human Resource Development Program Scheme

Taking Steps: 82 Teachers Graduated

At Komatsu, there is a "Department for Promotion of Distributor HR Development," which plans and promotes the cultivation of mechanics (equipment maintenance and service personnel). This provides 51 different courses that encompass training in basic knowledge of our main products, and basic knowledge of the components that make up machinery, such as functions and performance, engines, hydraulics, and power transmissions. Some members of this office went to Myanmar, to assess the learning environment and the technical levels of potential students. Then a proposal for course content and duration was submitted to the Myanmar government and its Ministry of Science and Technology, and after many rounds of discussion, the program was launched.
As shown in the figure above, this program was designed to take place in steps, to efficiently increase the number of instructors.

‹Step 1›
November 2012: Assessment of situation by conducting training tests in Myanmar
April 2013: Invited 3 candidates identified as key persons to Japan and implemented Intensive training for them
May 2013: Trained 8 instructors (including the 3 key persons) in Myanmar
‹Step 2›
July 2013: Training taught by the 8 trained TPTC instructors started
March 2014: 82 people completed training

The next step, Step 3 will be to have the teachers that completed the training courses and gained expert knowledge at TPTC go to technical high schools and technical universities all over Myanmar to conduct training.

Instructing with Easy-to-Understand Teaching Materials Cultivated over Many Years

Since there is no opportunity to work with actual construction equipment during training, we make up for it by providing teaching materials that are very easy to understand.

Instruction with color-coded teaching materials that are easy to understand. The operation procedures are explained via film clip.

Models and cut models provided. Increasing the depth of knowledge in mechanisms and understanding principles.

(Left) Instruction with color-coded teaching materials that are easy to understand. The operation procedures are explained via film clip.
(Right) Models and cut models provided. Increasing the depth of knowledge in mechanisms and understanding principles.

Basic Structure of Hydraulic Excavator

5S Seiri:Sorting?Seiton:Setting in Order?Seiso:Shining?Seiketsu:Standardizing?Shitsuke:Sustaining

(Left) Explaining the mechanical workings of a hydraulic excavator using the human arm as an example
(Right) Explaining the Japanese "5S" acronym by translating it in to an English version: "Sorting, Setting in Order, Shining, Standardizing, Sustaining"

The know-how cultivated over many years of Komatsu's service personnel development is being used for human resource development in local communities. We hope to continue to make the best use of Komatsu's strengths to promote human resource development activities that benefit society.

????? Technical Promotion Training Center(TPTC)???∑???????????????????Dr. Myo Thu

Human Resource Training in Myanmar
—Support from Komatsu is contributing to enhancing the human capacity development of Myanmar—

Dr. Myo Thu
Deputy Director and Course Coordinator for Construction Machinery Training of TPTC,
Ministry of Science and Technology

Technical Promotion Training Centre (TPTC) is one of the training centers under Ministry of Science and Technology (MOST), which develops technical human resources in Myanmar. Its main goal is to contribute to technical knowledge, not only for the teachers from several universities, colleges, and technical high schools under MOST, but also for the technicians from the industrial sector, by conducting training courses.
The greatest challenge facing TPTC is in upgrading training courses and equipment to gain long-term access for developing technical and industrial competence. This is why Komatsuís contribution to the Technical Promotion Training Centre fit well with our aims, and also a great benefit for human capacity development in Myanmar. We really appreciate Komatsuís donation to TPTC such as technical training programs.
The training materials and equipment provided by Komatsu are excellent, and Komatsuís donation has played a pivotal role at TPTC. We have already noticed that this training course is attracting not only teachers from several universities and institutes but also technicians from the industrial sector. This will strengthen technical and industrial competence. We are convinced that Komatsuís support will make TPTC one of the best technical training programs in Myanmar. We have been overwhelmed by Komatsuís generosity, and the close collaboration that has emerged. The Technical Promotion Training Centre has worked ambitiously toward long-term sustainable development. We believe that we have a partner with whom we can work hand-in-hand to achieve our ambitions. We feel that this is the first step in collaborating with Komatsu, and hope that we can build the future together.
We think corporate social responsibility (CSR) activities conducted by private enterprises like Komatsu Ltd. should go further than just one-off donations, and instead be extended to providing sustainable opportunities. We hope that Komatsu will offer great opportunities to TPTC like advanced training programs, as well as scholarships and employment opportunities to outstanding students in Myanmar. With mutual respect for each otherís roles, we want to build further on these success factors.