JAPANESE

Communication with Stakeholders

Communication with Shareholders

Along with striving for high managerial transparency, Komatsu discloses information in a proper and timely manner through constructive approaches to investor relations (IR) around the world. On the same day that quarterly business results are announced, the company holds explanatory sessions in Japan for institutional investors and securities analysts and also releases this information on its website. Corporate representatives visit institutional investors outside Japan, primarily in the U.S. and Europe, to explain recent business performance and other critical information.


Shareholders' Meetings

To furnish an opportunity to communicate with individual shareholders, Komatsu convenes shareholders' meetings in major cities in Japan two to three times annually, with top management explaining the company's performance and management strategy. In 2012, shareholders' meetings were held in December in Shizuoka City in Shizuoka Prefecture and in Koriyama City in Fukushima Prefecture with a combined total of some 330 shareholders attending. President Noji explained the business environment surrounding Komatsu and the company's business performance. During the question-and-answer session, we received a wide range of questions concerning topics such as our social contribution activities.

Since their launch in 1997, these meetings have been convened 33 times, with about 10,000 shareholders participating to date.

Shareholders' meeting convened in Shizuoka in December 2011

Shareholders' meeting convened in Shizuoka in December 2011

Plant Tours for Shareholders

Komatsu has been holding plant tours for individual shareholders to further deepen their understanding of the company.

   The plant tours were held for two days in the Osaka Plant (Osaka), three days in the Awazu Plant (Ishikawa) in September 2011, and two days in the Ibaraki Plant (Ibaraki) in March 2012, drawing approximately 300 participants.

Plant tour for shareholders held in Ibaraki Plant in March 2012

Plant tour for shareholders held in Ibaraki Plant in March 2012

Techno Center Tours

As a new approach, Komatsu opened Techno Center tours (Izu City, Shizuoka Prefecture) in March for stakeholders and their children or grandchildren. Approximately 80 individuals participated in the tour. After demonstrations for machines such as dump trucks, hydraulic excavators and wheel loaders, we had participants actually sit in the operation seats of the construction equipment, letting them familiarize with Komatsu products. We plan to hold more tours in the future where families can participate.

Techno

Techno Center tours held in March 2012

Communication with the Local Community

Each of the business units of Komatsu tries to harmonize with the local community and make itself open to society in attempt to be a responsible corporate citizen. In addition to hosting regular opportunities to interact with representatives of residents' associations from the surrounding community, business units welcome representatives from the city and prefecture to plant tours and meet for the community to gain a better understanding of their business activities.


Communication with Employees

At Komatsu, the President and CEO convenes a "Meeting with the President" periodically at each business site in Japan. At these meetings, along with president directly explaining the business environment and issues, active question and answer session are held between the employees and the top management. The content of these meetings held at the Head Office in Tokyo is simultaneously transmitted by TV broadcast to other business units in Japan and later published on the company Intranet in English to share it with Komatsu Group employees around the world.

Meeting with the President held at the Head Office in April 2012 on the day after the announcement of term-end business results

Meeting with the President held at the Head Office in April 2012 on the day after the announcement of term-end business results